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In modern retail, checkout performance plays a critical role in shaping customer experience. For high-volume warehouse retailers like Sam’s Club, maintaining fast, stable, and efficient transactions during peak shopping hours is essential to keeping operations running smoothly. At the Sam’s Club flagship store in Shenzhen, one of the retailer’s largest locations in China, the challenge was clear: support thousands of shoppers daily while ensuring checkout lanes remain respons

As self-checkout and frictionless formats scale, the checkout is no longer just a transaction point. It is the primary moment when risk materialises. Traditional tools such as CCTV and manual checks were not built for this reality. They are reactive, resource-intensive, and often ineffective against modern theft patterns, particularly in high-throughput environments. Retailers need a solution that operates in real time, at the exact moment of transaction.

At Initta, we focus on solving real operational challenges in busy restaurant environments—reducing queues, improving order accuracy, and enabling faster service without increasing staff workload. Our collaboration with Burger King Thailand demonstrates how a well-designed self-ordering system can deliver measurable results on the ground.

Initta participated in an exclusive executive networking event hosted by our partner Intel during NRF APAC 2026, bringing together senior leaders from across the retail, food & beverage, hospitality, energy, and technology sectors throughout the Asia-Pacific region. The event focused on a critical question facing retailers today: "What does it really take to deploy AI in stores?" As AI adoption accelerates across the retail industry, discussions centered on the practic